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smb4k/FAQ

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Frequently Asked Questions (FAQ)
================================
(Version: 2005-12-20)
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
! This file is deprecated. Please refer to the "Frequently Asked Questions" !
! section of the handbook for the latest version of the FAQ. !
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reporting bugs
--------------
Q: I think, I found a bug. Where can I report it?
A: There are two possible ways, how to do it. You can either click on the
menu item Help->Report Bug... and submit your report there, or you go to
the project's bug tracking site:
http://developer.berlios.de/bugs/?group_id=769.
NOTE:
- Before reporting a bug, try the latest version of Smb4K. Maybe the bug
you found has already been fixed.
- If you are reporting a bug, please include as much information as
possible. To reproduce your problem, it is mandatory that you tell us
what you did exactly. Also, it is necessary that you provide the version
of Smb4K and KDE that you are using and which operating system (Linux,
FreeBSD, etc.) and distribution (if applicable) is running on your
computer.
Compilation and Installation
----------------------------
Q: I have compiled Smb4K from source. After starting it, I can't see the
toolbar. What went wrong?
A: Most likely, you installed Smb4K to the wrong place. To correct this,
uninstall Smb4K first. Go to the source's root directory and run
$ su -c "make uninstall"
from the shell.
NOTE:
This will not work, if you ran
$ make distclean
in the meantime.
Now, reconfigure the source by passing the '--prefix=PREFIX' option to
the configure script:
$ ./configure --prefix=`tde-config --prefix`
Afterwards, compile and install it:
$ make && su -c "make install"
Smb4K will be installed to the right path and everything should work fine.
Q: I want to compile Smb4K from source and I want to be able to uninstall it
easily. Is that possible?
A: If you want to be able to uninstall Smb4K easily, you might want to use
checkinstall. It keeps track of all files installed by the "make install"
command or equivalent, creates a Slackware, RPM, or Debian package with
those files, and adds it to the installed packages database, allowing for
easy package removal or distribution.
Configuration, compilation and installation using checkinstall will work
like this (see also above):
$ ./configure --prefix=`tde-config --prefix` && make && su -c "checkinstall"
Q: The configure script fails and tells me, it can't find my Qt
installation.
A: There are two things you should check:
1. It may be that the Qt header files are not installed. If this is true,
install them and run the configure script again.
2. The TQTDIR environment variable might not be set properly or at all.
Check for the following line in your ~/.bashrc file
export TQTDIR=PREFIX
and add it, if it is not present. Replace PREFIX with the prefix of your
Qt installation. Run
$ source ~/.bashrc
from the shell. Now, you're set for a second configuration attempt.
If the header files are installed and the TQTDIR variable is set, but you
still get the same error, you might want to try to pass the
'--with-qt-includes=/path/to/header/files' option to the configure script.
Q: The configure script fails and tells me, it can't find my KDE
installation.
A: There are two things you should check:
1. Probably the KDE header files are not installed. If so, install them and
run the configure script again.
2. The TDEDIR environment variable might not be set properly or at all.
Check for the following line in your ~/.bashrc file
export TDEDIR=PREFIX
and add it, if it is not present. Replace PREFIX with the prefix of your
KDE installation. Run
$ source ~/.bashrc
from the shell. Now, you're set for a new configuration attempt.
Browsing
--------
Q: When I scan the network, there are several workgroups appearing, that
are not accessible. What can I do to avoid this behavior?
A: This behavior might be caused by Samba's enhancements to cross-subnet browse
propagation (see smb.conf(5) manual page). You can switch off this feature in
the smb.conf by adding the following entry to the [global] section:
[global]
...
enhanced browsing = no
...
This option seems to have no effect, if you do not use a WINS server.
Q: When I start Smb4K, there is nothing in the network browser!
A: Please follow this list to fix the problem:
- If your network has a WINS server, add it to the [global] section of
your smb.conf file and restart Samba (if necessary) and Smb4K.
- Make sure the SMB ports 137 (TCP+UDP), 138 (UDP), 139 (TCP+UDP), and 445
(TCP+UDP) are not blocked by a firewall. If you are using SUSE's firewall,
see below.
- Try to use a different look-up method. Therefore, change the settings
under Settings->Configure Smb4K...->Network->Browse List.
If there still isn't anything visible in the browser widget, ask for help on
the Smb4K-general mailing list or file a bug report.
Q: I'm using SUSE Linux with its firewall enabled. As normal user, I cannot
browse the network neighborhood. The browser window is always empty.
A: The solution to this issue is covered by several pages on the net. You may
want to take a look at:
- Novell Cool Solutions:
http://www.novell.com/coolsolutions/feature/11952.html
- HOWTO at TweakHound:
http://www.tweakhound.com/linux/samba/page_8.htm
- SUSE Linux Forums:
http://forums.suselinuxsupport.de/
Q: If I open a Windows 98 server, there are no shares shown although I know
that there should be serveral. What's wrong?
A: As of version 0.6.0, Smb4K uses the 'net' command to retrieve the list of
shares from a host. With the default settings, the 'net' command will try
to guess the protocol that is needed to communicate with the server (RAP or
RPC). Unfortunately, this does not seems to work well with Windows 98 and
earlier. To make things work, go to Settings->Configure Smb4K...->Samba->
net->Protocol and check the RAP button.
NOTE:
This does not apply to versions prior to 0.6.0, because they use the RAP
protocol based 'smbclient' command to retrieve the browse list. Smb4K
0.7.0 and above will automatically rescan the target server with the RAP
protocol if the first attempt failed.
Mounting/Unmounting of shares
-----------------------------
Q: Mounting a share fails and I get the following error message:
smbmnt must be installed suid root for direct user mounts (500,500)
smbmnt failed: 1
What does that mean?
A: It means, that you do not have enough permissions to mount SMB shares.
There are two things you can do:
1. Set the SUID root bit for smbmnt. Therefore you have to find out,
where the binary is located. Try
$ ls -la `which smbmnt`
in the shell. If this is a symlink, follow it to find the binary.
Change into the directory, where smbmnt resides and run
$ chmod +s smbmnt
Now the mounting should work.
WARNING:
Do not set the SUID root bit for smbmount! If you do, mounting will
too fail with the following error message:
libsmb based programs must *NOT* be setuid root.
6002: Connection to dustpuppy failed
SMB connection failed
2. You can execute mount and umount SUID using the program super (since
Smb4K 0.4.0) or sudo (since Smb4K 0.5.0). To enable this feature, you
have to go to Settings->Configure Smb4K...->Super User and adjust the
settings.
Q: If I want to unmount a share, I get the following message:
smbumount must be installed suid root
What do I have to do?
A: You have similar options as above. Either you set the SUID root bit for
smbumount or you enable the feature "Use super user privileges to mount and
unmount shares" under Settings->Configure Smb4K...->Super User->Actions.
For details see above.
Q: I'm using the CIFS file system for mounting and I've set the UID/GID in
the configuration dialog, but Smb4K does not seem to care about that at
all!
A: This is a Samba feature. If the target server supports the CIFS Unix
extentions, the uid and gid option will be ignored. For more information
see the mount.cifs(8) manual page.
Q: When I try to mount a share from a Windows 2003 server, I get the following
error message
cli_negprot: SMB signing is mandatory and we have disabled it.
4377: protocol negotiation failed
SMB connection failed
and the mounting fails. What's wrong?
A: You are using the SMBFS file system that does not support signing. You
have to switch to the CIFS file system in order to be able to mount the
share. Go to Settings->Configure Smb4K...->Samba->File System and choose
CIFS instead of SMBFS.
NOTE:
Smb4K will use the mount.cifs binary to mount CIFS shares. That's why
you should also enable the "Use super user privileges to mount and unmount
shares" option under Settings->Configure Smb4K...->Super User->Actions.
Q: Smb4K fails unmounting a share. The error message is:
Could not unmount /mount/point: Device or resource busy
How can I make unmounting work?
A: First of all, check that you haven't opened the mount point or one of its
subdirectories in a shell or with a file manager. Also, make sure you
haven't opened any file belonging to the share. If neither is the case,
you might have encountered a problem, that is known but not related to
Smb4K. It seems, that under certain circumstances (that we could not
figure out exactly) tdeinit (KDE < 3.4) background processes access files
and/or directories of the share and keep them open. Unmounting is not
possible unless you send
$ kill -HUP <PID>
to each tdeinit instance that has access to the share or its files.
Alternatively, you can force the unmounting of the share. Highlight the
share and use the Shares->Force Unmounting menu item or press Ctrl+F.
Q: I'm using sudo and the CIFS file system. Everytime I want to mount a share
(from a Windows 2003 server), I get the following error:
mount error 13 = Permission denied
Refer to the mount.cifs(8) manual page (e.g.man mount.cifs)
What can I do to make mounting work?
A: It is very possible, that the 'env_reset' flag has been set in the
/etc/sudoers file (It's the default in Gentoo for example.), which
resets the environment to only contain a limited number of environment
variables. Especially, the PASSWD variable is removed which is needed by
Smb4K.
To make mounting work, there are three things you should try alternatively:
- Insert manually the following line after the line beginning with
"User_Alias SMB4KUSERS":
Defaults:SMB4KUSERS env_keep=PASSWD
This should be the preferred method on a multi-user system.
- Remove the Smb4K user entries from /etc/sudoers manually or using
Smb4K and rewrite them (Smb4K >= 0.6.4).
- Comment out the 'env_reset' variable (not recommended).
If you are still not able to mount a share, please file a bug report.
Miscellaneous
-------------
Q: I'm using Smb4K 0.4.x. After starting it, I cannot see the main window.
Is this a bug?
A: No. This is a special behavior of the 0.4.x series, which was changed in
later releases. Smb4K 0.4.x immediately docks to the system tray. You'll
find an icon there with which you can bring up the main window. Restoring
the visible main window after logging in will not work.
Q: I want to use super to mount and unmount the shares. When I try to enable
either "Use super user privileges to force the unmounting of (broken)
shares" or "Use super user privileges to mount and unmount shares", Smb4K
complains that it cannot find the super.tab file. What do I have to do?
A: Create the super.tab file in the appropriate etc directory. Therefore
change into it (most likely /etc (Linux) or /usr/local/etc (FreeBSD)) and
run
$ touch super.tab && chmod 0644 super.tab
as root. Smb4K will take care of the rest.
Q: After installing Smb4K, I wanted to take advantage of the Konqueror
plugin but I couldn't find it. What do I have to do?
A: Right-click on the frame of Konqueror's navigation widget and choose
Add New->Samba Browser from the menu. The Konqueror plugin will be
added.